Client Support

 
support

Acting on and prioritizing our clients’ needs is the keystone of our philosophy and approach to business at Partners Bank. It is a way of doing business that we believe is essential for mutual success. You’ll find that our concierge-style of professional banking delivers on that ideal with financial solutions and services that put you first. By working together, we can help you build your vision and your future.

Branch Offices

Mission Viejo
Office Hours: Monday-Friday 9 AM to 4 PM PT*
27201 Puerta Real Suite 160
Mission Viejo, CA 92691
(949) 732-4000

Beverly Hills
Office Hours: By Appointment Only*
8484 Wilshire Blvd, Suite 520
Beverly Hills, CA 90211
(323) 556-6544

*We observe all federal holidays

General Inquiries & Client Service

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
customerservice@pbofca.com

Personal Online Banking

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741 or (949) 732-4050
onlinebanking@pbofca.com

Report a Lost/Stolen Credit Card or Unauthorized Credit Card Activity

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
24/7 Support: (800) 367-7576

Report a Lost/Stolen Debit Card or Unauthorized ATM or Debit Card Activity

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
24/7 Support: (833) 337-6075

Business Online Banking

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741 or (949) 732-4050
onlinebanking@pbofca.com

Treasury Management Support Including ACH, RDC & Wire Manager

Monday-Friday 9 AM to 4 PM PT*
(949) 732-4050
tm@pbofca.com

Debit Card Activation & Pin Resets

(800) 992-3808

File an ATM or Debit Card Dispute

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741

Partners Bank of California Routing Number

122244773

2025 Bank Branch Office Holiday Schedule

We observe all federal holidays which include:

  • New Year’s Day: Wednesday, January 1
  • Martin Luther King, Jr. Day: Monday, January 20
  • Presidents’ Day: Monday, February 17
  • Memorial Day: Monday, May 26
  • Juneteenth National Independence Day: Thursday, June 19
  • Independence Day: Friday, July 4
  • Labor Day: Monday, September 1
  • Columbus Day: Monday, October 13
  • Veterans Day: Tuesday, November 11
  • Thanksgiving Day: Thursday, November 27
  • Christmas Day: Thursday, December 25

New Year’s Day: Monday, January 1

Martin Luther King, Jr. Day: Monday, January 15

Presidents Day: Monday, February 19

Memorial Day: Monday, May 27

Juneteenth National Independence Day: Wednesday, June 19

Independence Day: Thursday, July 4

Labor Day: Monday, September 2

Columbus Day: Monday, October 14

Veterans Day: Monday, November 11

Thanksgiving Day: Thursday, November 28

Christmas Day: Wednesday, December 25

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