Client Support

 
support

Acting on and prioritizing our clients’ needs is the keystone of our philosophy and approach to business at Partners Bank. It is a way of doing business that we believe is essential for mutual success. You’ll find that our concierge-style of professional banking delivers on that ideal with financial solutions and services that put you first. By working together, we can help you build your vision and your future.

Branch Offices

Mission Viejo
Office Hours: Monday-Friday 9 AM to 4 PM PT*
27201 Puerta Real Suite 160
Mission Viejo, CA 92691
(949) 732-4000

Beverly Hills
Office Hours: By Appointment Only*
8484 Wilshire Blvd, Suite 520
Beverly Hills, CA 90211
(323) 556-6544

*We observe all federal holidays

General Inquiries & Client Service

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
customerservice@pbofca.com

Personal Online Banking

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741 or (949) 732-4050
onlinebanking@pbofca.com

Report a Lost/Stolen Credit Card or Unauthorized Credit Card Activity

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
24/7 Support: (800) 367-7576

Report a Lost/Stolen Debit Card or Unauthorized ATM or Debit Card Activity

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741
24/7 Support: (833) 337-6075

Business Online Banking

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741 or (949) 732-4050
onlinebanking@pbofca.com

Treasury Management Support Including ACH, RDC & Wire Manager

Monday-Friday 9 AM to 4 PM PT*
(949) 732-4050
tm@pbofca.com

Debit Card Activation & Pin Resets

(800) 992-3808

File an ATM or Debit Card Dispute

Monday-Friday 9 AM to 4 PM PT*
(866) 323-2741

Partners Bank of California Routing Number

122244773

2026 Bank Branch Office Holiday Schedule

We observe all federal holidays which include:

  • New Year’s Day: Thursday, January 1
  • Martin Luther King, Jr. Day: Monday, January 19
  • Presidents’ Day: Monday, February 16
  • Memorial Day: Monday, May 25
  • Juneteenth National Independence Day: Friday, June 19
  • Labor Day: Monday, September 7
  • Columbus Day: Monday, October 12
  • Veterans Day: Wednesday, November 11
  • Thanksgiving Day: Thursday, November 26
  • Christmas Day: Friday, December 25

New Year’s Day: Thursday, January 1

Martin Luther King, Jr. Day: Monday, January 19

Presidents Day: Monday, February 16

Memorial Day: Monday, May 25

Juneteenth National Independence Day: Friday, June 19

Labor Day: Monday, September 7

Columbus Day: Monday, October 12

Veterans Day: Friday, November 11

Thanksgiving Day: Thursday, November 26

Christmas Day: Friday, December 25

Tutorials

SecureNow

The protection of your personal information is very important to us. SecureNow is…

Partners Bank of California Business Mobile Banking

Partners Bank of California Business Mobile Banking lets you bring your banking with…

Alerts for Mobile Banking-Personal Tutorial

Alerts for Mobile Banking

With Real-Time Alerts, you can receive notifications by text, email, secure online banking…

Soft Tokens-Business Tutorial

Soft Tokens​

Strong security and greater convenience: Enjoy next-level defense against fraud and malware with the…

Resource center

Scam Alert Warning with Cybersecurity Icons. A person using laptop, warning sign for scams with icons representing online threats, phishing, and cybersecurity. Unknown person, suspicious scammer,

Fraud Alert: Protect yourself from impersonation scams

March 20, 2026

We want to make you aware of an increase in impersonation scams targeting…

Magnifying glass focusing on scam warning symbol over dollar bills concept of financial fraud money laundering cybercrime and online scam alert for security awareness and finance protection

Fortify your defenses: Proven fraud prevention best practices from our...

November 24, 2025

In today’s fast-paced business environment, protecting your company’s finances and data from fraud…

Server room

Don’t Be Blind to Physical Cybercrime

December 6, 2024

When we think of cybercrime, our minds often jump to phishing scams, ransomware,…

Woman with luggage walking in airport

Safe travels with your money

December 6, 2024

Considering a vacation soon? In the rush of preparing for travel, it is…

FAQs